Shipping policy
🚚 Shipping Policy
Shipping Policy
At RIO PLUS EGYPT, we work hard to deliver your order as quickly and safely as possible.
Delivery Areas
We currently ship to all governorates across Egypt.
Delivery Time
- Cairo & Giza: 1–3 business days
- Alexandria & Delta: 2–4 business days
- Upper Egypt & Frontier Governorates: 3–6 business days
Delivery times may vary during holidays, sales events, or due to unforeseen courier delays.
Shipping Fees
Shipping costs are calculated during checkout based on your delivery location.
Enjoy FREE Shipping on eligible orders as announced on our website.
Order Processing
Orders are processed within 24 hours after confirmation.
Orders placed on Fridays or public holidays will be processed on the next business day.
Order Tracking
Once your order is shipped, you'll receive tracking information via SMS, email, or WhatsApp.
Delivery Attempts
Please ensure your phone number and shipping address are accurate. If delivery cannot be completed due to incorrect information or customer unavailability, additional shipping charges may apply.